Privacy Policy for Nabdh Al Khulood Trading LLC
Nabdh Al Khuloud Trading LLC (referred to as “the Company” or “we”) is committed to protecting the privacy and data of visitors and users of our website www.nabdhalkhloud.com. This policy clearly and explicitly explains how your personal information is collected, used, and protected when you interact with us or purchase our products (perfumes, oud, cosmetics).
1. The information we collect
We only collect the data necessary to provide our services and complete your business transactions, including:
* **Identity and contact information:** Full name, phone number, email address, and shipping and delivery address.
Payment details: Credit card or electronic payment details are processed through secure and encrypted third-party payment gateways, and we do not store your sensitive card data on our servers.
* **Technical Data:** Includes Internet Protocol (IP) address, browser type, operating system, and site interaction data via cookies.
2. How do we use your information?
We use the data we collect for the following specific purposes only:
* Processing, shipping and delivering your purchase orders within the United Arab Emirates.
* Providing professional technical support and customer service and answering your inquiries.
* Improve website performance and enhance user experience.
* Sending updates or marketing offers for our products (only if you agree to subscribe to our mailing list, and you can unsubscribe at any time).
3. Sharing data with third parties
We do not sell, rent, or trade your personal data with any third parties for marketing purposes. Your data is only shared with trusted and specific third parties to complete the service, namely:
* **Shipping and delivery companies:** To provide them with your name, address and phone number for order delivery.
* **Electronic Payment Gateways:** To process financial transactions securely.
* **Legal authorities:** If required to do so under the laws in force in the United Arab Emirates or to comply with judicial proceedings.
4. Data security and protection
We employ stringent security and technical measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, but we adhere to the highest commercial standards for protecting your information.
5. Cookies
Our website uses cookies to improve your experience and remember your preferences and shopping cart. You can choose to disable cookies through your browser settings, but this may affect your ability to use some site features correctly.
6. Your legal rights
As a user, you have the following rights:
* Accessing the personal data we have about you and requesting a copy of it.
* Request to correct any inaccurate or outdated data.
* You are requested to delete your personal data from our servers, unless there are legal or commercial reasons that prevent this (such as completing a pending order or for accounting purposes).
7. Amendments to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect legal or technical changes. Any changes will be posted directly on this page with the updated posting date at the bottom. We encourage you to review this page periodically.
8. Contact Us
If you have any questions or complaints regarding our privacy policy or how we handle your data, you can contact us directly through the following official channels:
* **Company:** Nabdh Al-Khuloud Trading Co. LLC
* **Actual Address:** Bouhaliba Plaza – Fifth Floor – Office 503, Al Muraqqabat – Dubai – United Arab Emirates.
* **Email:** info@nabdhalkhloud.com
* **Phone number:** 0506088450
* **Website:** www.nabdhalkhloud.com
*Last updated: June 12, 2026* 1